Bottle deposit refunds
Every bottle covered by the deposit scheme carries a refundable deposit of Rs 10, paid by the customer at the time of purchase. When the customer returns the empty bottle at a collection point, the deposit is refunded in full to the UPI ID the customer provides at the counter.
Refunds are sent as soon as the returned bottles are scanned and accepted. The money reaches the customer’s own bank account through UPI, usually within seconds and in all cases within 24 hours.
If a refund does not reach the customer, quote the reference number shown on the collection screen to our team at admin@goinstagood.com or +91 82480 19323. We will trace the payment with our payment partner and complete the refund within 3 working days. A bottle whose refund has not been completed remains valid and can be claimed again.
Product orders
Orders may be cancelled before dispatch by writing to admin@goinstagood.com. Where goods arrive damaged or are not as described, we replace them or refund the amount paid, at the customer’s choice, once the goods are returned to us.
Approved refunds are made to the original payment method within 7 working days.
Contact for refunds
InstaGood
No. 95, Labour Colony 3rd Street, Guindy Industrial Estate, Guindy, Chennai 600032
admin@goinstagood.com · +91 82480 19323